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TRAINING PROGRAMMES FOR OPERATIONAL PERSONNEL Chapter 1. Training issues in automation and advanced technology flight decks. Threat and error management (TEM) training. Error prevention considerations and strategies. Automation and advanced technology systems. Teams and organizational issues in aircraft maintenance. Human Factors issues affecting aircraft maintenance. Human error in aircraft maintenance and inspection: an organizational perspective. Human Factors - aircraft maintenance and inspection. 1-3-15 Qualities of human-centred automation. 1-3-12 Principles of human-centred automation. 1-3-3 Automation in advanced aviation systems 1-3-6 Human-centred technology. Human Factors applications in aviation operations. Human Factors issues in the development and implementation of Communications Navigation and Surveillance/Air Traffic Management (CNS/ATM) systems. Human Factors in aircraft maintenance and inspection. The selection and training of air traffic controllers. Human Factors issues in air traffic control. Displays, controls and flight deck design. Human Factors, Management and Organization. It will be amended periodically as new research becomes available to reflect increased knowledge on Human Factors training for operational personnel.Д¬hapter 1.

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This manual is intended to be kept up to date. Part 2 - Training Programmes for Operational Personnel outlines Human Factors training issues and proposes the contents of sample training curricula for pilots, air traffic controllers and accident investigators. It comprises two parts: Part 1 - General introduces the concept of aviation Human Factors, presents a systemic and contemporary view of aviation safety, outlines the basic principles of workstation design and reviews the fundamental Human Factors issues in various aviation domains, including air traffic control and maintenance. Its target audience includes senior training, operational and safety personnel in industry and regulatory bodies.

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This manual is essentially an edited compilation of the series of ICAO Human Factors digests.

The target audience also included regulatory bodies, safety and investigation agencies and training establishments, as well as senior and middle non-operational airline management. The digests were aimed at the managers of both civil aviation administrations and the airline industry, including airline operational and training managers. These digests were intended primarily for use by States to increase the awareness of their personnel of the influence of human performance on safety. Special emphasis will be directed to the human factors issues that may influence the design, transition and in-service use of the ICAO CNS/ATM systems.вЂќ One of the methods chosen to implement Assembly Resolution A26-9 was the publication of a series of digests which addressed various aspects of Human Factors and its impact on flight safety. As a follow-up to the Assembly Resolution, the Air Navigation Commission formulated the following objective for the task: вЂњTo improve safety in aviation by making States more aware and responsive to the importance of human factors in civil aviation operations through the provision of practical human factors material and measures developed on the basis of experience in States, and by developing and recommending appropriate amendments to existing materials in Annexes and other documents with regard to the role of human factors in the present and future operational environments. This was recognized by the ICAO Assembly, which in 1986 adopted Resolution A26-9 on Flight Safety and Human Factors. It has long been known that some three out of four accidents result from less than optimum human performance, indicating that any advance in this field can be expected to have a significant impact on the improvement of flight safety. Considerable progress has been made, but additional improvements are needed and can be achieved. RECORD OF AMENDMENTS AND CORRIGENDA AMENDMENTS No.ДЇOREWORD Safety of the civil aviation system is the major objective of the International Civil Aviation Organization. The space below is provided to keep a record of such amendments. INTERNATIONAL CIVIL AVIATION ORGANIZATIONДЄMENDMENTS The issue of amendments is announced regularly in the ICAO Journal and in the monthly Supplement to the Catalogue of ICAO Publications and Audio-visual Training Aids, which holders of this publication should consult. Approved by the Secretary General and published under his authority